{"id":386884,"url":"\/help\/question\/where-is-my-order\/","layout":"standard","version":"2024-04-05T14:05:18.000000Z","blocks":[{"id":3429709,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":76081421,"value":"<h3><strong>Questions about My Order<\/strong><\/h3><p><\/p><h5><strong>How do I return my order?<\/strong><\/h5><p>We hope you love your order, but understand there may be times when you need to return items to us. Just contact us with your order ID to see if your order is eligible to be returned.<\/p><p><\/p><h5><strong>How do I edit my order?<\/strong><\/h5><p>Just contact us with your order ID to see if your order is eligible to be edited.<\/p><p><\/p><h5><strong>How do I cancel my order?<\/strong><\/h5><p>Just contact us with your order ID to see if your order is eligible to be cancelled.<\/p><p><\/p><h5><strong>I\u2019ve placed an order, can I change my delivery address?<\/strong><\/h5><p>You can only change your order's shipping address if it hasn't yet been dispatched.<\/p><p>In your Confirmation Email there is a link you can click to change your address.<\/p><p>If you don\u2019t make this change and your order is sent out to an incorrect address, it will likely fail its delivery and return back to our factory.<\/p><p>Our support team then contact you to confirm your correct shipping address and arrange for your order to be resent.<\/p><p><\/p>"},"borderRadius":{"id":76081422,"value":"#{text.border.radius}"},"textColor":{"id":76081423,"value":"#{text.color}"},"backgroundColour":{"id":76081424,"value":"#0000"},"truncateHeight":{"id":76081425,"value":null},"template":{"id":76081426,"value":"text"},"padding":{"id":76081427,"value":"6"},"fullWidth":{"id":76081428,"value":"0"},"fullBackgroundColor":{"id":76081429,"value":"#{text.fullBackground.color}"},"published":{"id":76081430,"value":"1"},"conditions":{"id":76081431,"value":"[]"}}}],"properties":{"title":{"id":76081418,"value":"Where is my order"},"isStorePage":{"id":76081419,"value":"1"},"ogImage":{"id":76081420,"value":"https:\/\/images.podos.io\/psvogt5dn5kygbyrrfqwj7bomkyfwjamrlkptx0rpxc0xbkm.png.png?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":293110,"edited":true,"keyPhraseCampaignId":null}